Shipping Policy

This Shipping Policy applies to all products purchased through onlyomg.com. We are dedicated to providing a transparent, reliable, and efficient delivery experience for every customer.

1. Order Processing & Handling Time

All orders are processed and dispatched from our facility in Sarasota, Florida. We prioritize speed to ensure your items reach you as quickly as possible.

• Order Cut-off Time: 5:00 PM (EST), Monday – Saturday.
• Handling Time: 0 – 1 Business Day.
• Operational Days: Monday – Saturday (8:00 AM – 7:00 PM EST).

2. Shipping Methods & Timelines

Our logistics network is optimized for consistency. Please refer to the table below for our domestic delivery timeframes.

3. Shipping Costs

We offer a straightforward, flat-rate shipping fee for all domestic orders across the United States.

4. Fulfillment & Product Availability

All orders are fulfilled from our central warehouse located at:
4509 Bee Ridge Rd Unit A, Sarasota, FL 34233, United States.

• Products are only shipped after real-time inventory verification.
• For orders containing multiple items, we may fulfill products in separate packages to ensure faster delivery.

5. Delivery Services & Tracking

We partner with USPS, UPS, and FedEx to ensure secure delivery. Tracking information is automatically generated once your package leaves our facility.

• Tracking numbers are sent via email within 24 hours of dispatch.
• Real-time updates are available on the carrier's official website using your unique tracking link.

6. Address Accuracy

Please double-check your shipping address, including apartment or suite numbers, at the time of checkout. Onlyomg is unable to redirect or modify shipments once they have been handed over to our carriers.

7. Lost or Delayed Packages

A package is officially marked as delivered once confirmed by the carrier's tracking system. If a package is lost in transit (no delivery confirmation available), we will file a claim and arrange for a replacement or refund.

8. Shipping Restrictions

Onlyomg currently operates exclusively within the United States. We do not offer international shipping services at this time.

9. Damaged Shipments

If your order arrives damaged, please document the condition with clear photos and contact support@onlyomg.com within 48 hours of receipt. We will prioritize a replacement for you.